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Hi. I’m Stephen.

The Sunday Shakedown is a collaboration project. We like to share our stories so that we can all learn together. We like to write about our:

  • Careers

  • Health

  • Lifestyle

  • Lessons Learned

Thanks for stopping by!

Future of CX: Employee Engagement in the Age of AI

Future of CX: Employee Engagement in the Age of AI

Jacob Raska & I provide our predictions for the future of customer experience(CX) and how engaging employees allows an organization to adopt AI technology.

Sunday Vibe

Sunday Vibe